From time to time Utiware must perform upgrades and maintenance on our Web Hosting Servers. Please read this email in its entirety and do not miss reading the "CUSTOMER IMPACT" section below. During the time window below, Utiware will be performing upgrades and maintenance on the identified component(s):
Start Date/Time: Friday October 25th, 2024 11pm Nigerian Time
End Date/Time: Sunday October 27th, 2024 05am Nigerian Time
Component(s): Linux Server
Impact: Minimal - Major (up to 5 hours service interruption during the night)
The upgrade and maintenance will involve the change of the IP addresses of the Linux Server to a new set of IP addresses. Due to the Domain Name Server (DNS) record updates. The new set of IP addresses will require 48 hours to fully propagate across the Internet. The DNS records should have completed propagation by Monday to restore normal server operations.
CUSTOMER IMPACT
This upgrade includes migrating your account to cPanel, a more efficient and secure platform that simplifies the management of your website, emails, and other hosting services.
If your domain is not registered with us, please note that you will need to update your Name Server and Email settings after the upgrade. We will send you a separate email after the upgrade with the detailed instructions on how to configure these settings.
Key changes in this upgrade:
cPanel Migration: Your account will now be managed via cPanel, offering a user-friendly interface and enhanced security features.
Improved Security & Performance: The new infrastructure ensures faster load times, better stability, and stronger data protection.
The Utiware Support Team will be kept informed of progress during the maintenance. If you require further information please contact the Utiware Support by submitting a Ticket from your Client Area at: http://clients.utiware.net
Thank you very much for choosing Utiware Web Hosting.
Best regards,
Utiware Web Hosting
Website: http://www.utiware.net
Support: Please submit a Support Ticket at http://clients.utiware.net/supporttickets.php
Thursday, October 24, 2024