Knowledgebase

To Configure your Outlook to send emails you will need your POP and SMTP address. They are typically.

POP.YourDomainName.com
SMTP.YourDomainName.Com

Authentication is required for Sending Emails
===============================
Our email server requires SMTP Authentication to send outgoing mail. Plus, the sender email address of each email must be a valid email account on our Server.  For example you will not be able to send emails with a sender of "someuser@yahoo.com".  Please configure your Outlook to send emails using only your valid email address that is hosted on our server.

In addition,  in order to send out going emails using a valid email on our server, you will need to configure your email client such as Outlook, Outlook Express, Eudora, or Thunderbird so, that you are an authenticated user.

For Outlook do the following:

   1. Click on the Tools menu in Outlook
   2. Click on Email Accounts
   3. Click View or change existing e-mail accounts
   4. Click Next
   5. Highlight an email account
   6. Click Change
   7. Click More Settings
   8. Click Outgoing Server tab
   9. Check the My outgoing server (SMTP) requires authentication
  10. Make sure that Use same setting as my incoming mail server is selected
  11. Click OK
  12. Click Next
  13. Click Finish and you are done

For Outlook Express do the following:

   1. Click on the Tools menu in Outlook Express
   2. Click on Accounts
   3. Hightlight an email account and click Properties
   4. Click the Server tab
   5. Under the Outgoing Mail Server, check the "My server requires authentication" check box
   6. Click the Settings button
   7. Make sure that "Use same setting as my incoming mail server' is selected
   8. Click OK
   9. Click Apply
  10. Click OK
  11. Click Close and you are done

Please only use your valid email address that is hosted on our server to connect with SMTP authentication.

Add to Favourites

Print this Article